Persona for e-Trolley - Joseph

Ingrid Pollard

Age: 76
Sex: Female

• Background

Ingrid is a widowed woman who lives at home and cries often. Ever since her husband, Colbert, died 3 years ago, the smaller difficulties in life really bring Ingrid down. She has three children, two of which don't visit due to Ingrid's contagious attitude of gloom. Ingrid used to be a joyful soul, who enjoyed being active and playing with her grandchildren. It seems that Ingrid's personal disappoints have passed to her physical health as she has been deteriorating greatly for the last 3 years.

• Activities & Interests

Ingrid seeks comfort in her two loves, gardening and cooking. Over the past few years, Ingrid has been finding it more difficult to garden due to her physical condition, so she has been focusing more on the cooking. She likes finding new recipes from books. She has tried to use the computer, but finds it difficult to understand. Ingrid sometimes knits and writes poetry about pain and death. In the rare occasion that one of her children visits, Ingrid enjoys playing with the grandchildren.

• Technology

Technology has never played a big role in Ingrid's life. Even the microwave has become obsolete since Colbert's death, as she uses the stove to make tea. She has a computer, handed down from her son. She has been told great things about it, but has never managed to make it work. Ingrid's main contact with technology comes via the television and radio. She does not possess a mobile phone.

• Difficulties/Disabilities
  

Ingrid has a plethora of difficulties and disabilities. She has been having back pains since the age of 25 and finds it difficult to walk for long periods of time. Ingrid is diabetic and very sensitive to sugar intake. She also has several allergies ranging from mild to deadly.